TERMS AND CONDITIONS

Effective Date: 1st May 2026

Welcome to Lazershop (lazer.co.ke). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

Lazershop is an online and physical store based in Nairobi, Kenya, dealing in power tools, machinery, and related equipment.

Business Contact Details:
📞 Phone: +254 717 571101
📧 Email: support@lazer.co.ke
📍 Location:
Junction Trade Center Building, 1st Floor, Shop F198
At the junction of Accra Rd (Kenneth Matiba Rd) and River Rd, Nairobi

2. Use of Website

By using this website, you agree to:

  • Provide accurate and complete information when placing orders
  • Use the website only for lawful purposes
  • Not misuse, disrupt, or attempt to gain unauthorized access to the website

We reserve the right to refuse service or cancel orders if misuse is detected.

3. Products & Pricing

  • All products listed on Lazershop are subject to availability
  • Prices are listed in Kenyan Shillings (KES) and may change without prior notice
  • We strive to ensure product descriptions and images are accurate, but minor variations may occur

4. Orders & Confirmation

  • Once an order is placed, you will receive confirmation via phone, email, or SMS
  • Lazershop reserves the right to cancel or decline any order due to pricing errors, stock issues, or suspected fraud

5. Payments

We offer flexible payment options including:

  • Pay on Delivery (where applicable)
  • Mobile money payments (e.g., M-Pesa)

All payments must be completed before or upon delivery, depending on the selected option.

6. Delivery & Shipping

  • We deliver nationwide across Kenya
  • Delivery timelines depend on your location and product availability
  • Delivery charges may apply and will be communicated during order confirmation

We are not responsible for delays caused by external factors beyond our control.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy, available on our website.

8. Warranty & Product Use

  • Some products may come with a manufacturer’s warranty (where applicable)
  • Customers are responsible for proper use of products as per provided instructions
  • Lazershop is not liable for damage resulting from misuse, improper installation, or unauthorized repairs

9. Limitation of Liability

Lazershop shall not be held liable for:

  • Indirect or consequential damages arising from product use
  • Losses due to delays, misuse, or third-party services

Our liability is limited to the purchase value of the product.

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Lazershop and may not be copied, reproduced, or used without permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Changes to Terms

Lazershop reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes arising shall be handled within the jurisdiction of Kenyan courts.